Merchant Relations Officer (Sales) - Batam, Bangka Belitung, Palembang

Join Indodana, a leading fintech company in Indonesia, as a Merchant Relations Officer and play a pivotal role in expanding our merchant network in Batam, Bangka Belitung, and Palembang. This is an exciting opportunity for dynamic individuals with a passion for sales and a knack for building strong relationships. In this role, you'll be working closely with merchants to understand their needs, identify opportunities, and drive sales growth for our digital payment solutions. If you're ready to take on a challenging and rewarding role in a rapidly growing industry, we want to hear from you!

Indodana is a fintech company that provides digital payment solutions to merchants across Indonesia. We are committed to empowering small and medium-sized businesses with the tools and support they need to succeed in the digital economy. As a Merchant Relations Officer, you'll be part of a team that is dedicated to helping our merchants achieve their business goals and grow their customer base.

In this role, you'll be responsible for identifying and approaching potential merchants, building and maintaining strong relationships, and driving sales of our digital payment solutions. You'll use a variety of tools and software, including CRM systems, sales tracking software, and communication platforms, to manage your workload and track your progress. With your strong sales skills and dedication to customer success, you'll play a key role in helping Indodana achieve its mission of empowering businesses in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Identify and approach potential merchants in Batam, Bangka Belitung, and Palembang to join our digital payment network.
• Build and maintain strong relationships with existing merchants to drive sales growth and customer satisfaction.
• Understand merchant needs and identify opportunities for our digital payment solutions.
• Use CRM systems, sales tracking software, and communication platforms to manage workload and track progress.
• Collaborate with the sales and marketing teams to develop and implement sales strategies and campaigns.
• Provide exceptional customer service to merchants and address any concerns or issues they may have.
• Monitor sales performance and provide regular reports to the sales manager.
• Attend industry events, trade shows, and networking opportunities to expand our merchant network and stay up-to-date on industry trends.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in sales or business development, preferably in the fintech or digital payment industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with merchants.
• Excellent negotiation and persuasion skills, with the ability to identify opportunities and close deals.
• Proficiency in using CRM systems, sales tracking software, and communication platforms.
• Familiarity with the digital payment landscape and industry trends in Indonesia.
• Ability to work independently and manage multiple tasks and priorities in a fast-paced environment.

🛠️ Keahlian

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