Operations Supervisor - Padel & F&B

Join our dynamic team in the vibrant heart of Bali as an Operations Supervisor for Padel & F&B! This is a unique opportunity to lead and elevate our operations in a fast-growing industry, combining sports and hospitality. You will oversee daily operations, ensure exceptional guest experiences, and drive the success of our Padel courts and F&B outlets. Located in Kuta Selatan, Bali, our facility is a bustling hub of activity, making it the perfect place to thrive.

At Pengiklan Anonim, we pride ourselves on delivering top-notch services and creating memorable experiences for our guests. As an Operations Supervisor, you will play a pivotal role in maintaining our high standards and fostering a culture of excellence. You'll work closely with our team to manage schedules, coordinate staff, and optimize operations to meet our guests' expectations.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of Padel courts and F&B outlets, ensuring smooth and efficient service delivery.
• Manage and train staff to maintain high standards of service and customer satisfaction.
• Monitor inventory levels and coordinate with suppliers to ensure adequate stock.
• Develop and implement operational procedures to improve efficiency and guest experience.
• Handle customer complaints and resolve issues promptly to maintain a positive reputation.
• Analyze operational data to identify areas for improvement and implement corrective actions.
• Ensure compliance with health and safety regulations for food handling and sports facilities.
• Collaborate with management to develop and execute the operational plan for the facility.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in operations management, preferably in the hospitality or sports industry.
• Proven track record of supervising and leading teams to achieve operational excellence.
• Strong knowledge of inventory management and supply chain coordination.
• Excellent communication and interpersonal skills to build strong relationships with staff and guests.
• Proficiency in using operational management software such as QuickBooks or SAP.
• Certification in food safety and hygiene, such as HACCP or ServSafe, is a plus.
• Ability to work in a fast-paced, dynamic environment with a strong focus on customer service.
• Fluency in English and Bahasa Indonesia is required.

🛠️ Keahlian

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